Privacy Notice

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and enhance our services.

Personal Information

We collect data you provide directly to us when creating an account or reaching out. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical data like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your navigation experience, remember your preferences, and assess site performance. You can adjust cookie settings through your browser.

• Essential cookies for site functionality
• Analytics cookies to understand user interactions
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform functioning smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, track your progress through skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports creating more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, provide important course updates, and offer technical support when needed. We may also send occasional newsletters about new drawing techniques, featured artworks, or platform improvements if you’ve opted in.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, pinpoint areas where learners struggle, and develop new content that tackles common challenges. This analysis is conducted in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to lawful requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your data is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help run our platform, process payments, send emails, and offer customer support. These providers access only the information needed for their services and are contractually required to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Harbor Lumen Pulse undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process. We would inform you by email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or a government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this data within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artworks.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential updates about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to deliver our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be stored for up to seven years for educational record purposes.

International Transfers

Although our main operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and alignment with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal information we've gathered from their child, request deletion, and refuse further collection or use. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or prominent notices on our website.

Minor changes may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.